While checking out the branch from bitbucket through sourceTree getting the error

[Thippeswamy, Bhavya [JJCUS NON-J&J]]

While checking out the branch from bitbucket through SourceTree getting the error

Have tried with these steps below to resolve the error yet the issue persists:

1. Go to Source Tree folder in File Explorer and delete the Password file.
2. Login to this URL (https://appdevtools.jnj.com)and click on support in the left pane.
3. Click on Reset Captcha for BitBucket.
4. Open Source Tree Application and Click on Tools and select the “Options “in the Top Navigation bar.
5. Click on Authentication.
6. Add Account or edit the account.
7. Enter Hosting Service: BitBucket Server
                 Host URL: https://sourcecode.jnj.com/
                 Preferred Protocol: HTTPS
                 Authentication: Basic
                 Username: Your Username
8. Click on Refresh Password
9. Log in with your JNJ Username: xyz   (instead of NA/xyz@its.jnj.com) and password.

[Tomislav Tobijas]

Hi @Thippeswamy, Bhavya [JJCUS NON-J&J] ,

Can you try using a different path? Something simple as

C:\temp-repo

just to see if that will work?

I do remember having similar issues with some other app when it comes to OneDrive locations, and I had similar errors. The issue was in "OneDrive - <name>" folder, as it contained spaces. 🫤

Although it might be something else as well, it might be worth trying out if it works with simple paths 👀

Cheers,
Tobi