The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Sourcetree: "Failed to check login for user" Error

dave_weng
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 23, 2020

When I try to login to my account on Sourcetree, I keep getting Authentication failed errors. I have used the edit accounts button from the remote repos page as well as the authentication tab under options. I've been able to log in before, it just started to give me errors recently. I reset my password and am able to verify login under bitbucket -- and I can see my company's repo there just fine. We have 2FA with SSH enabled and all those settings were double checked as well. 

 

sourcetree broken.JPG

0 answers

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

TAGS
AUG Leaders

Atlassian Community Events