The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Sourcetree freezes on startup

Timo Keil
October 6, 2020

I'm having the same issue as described here 

Im running the latest SourceTree version 3.3.9

on Windows 10

The suggested fix, won't solve the problem, after clean install the 2nd Im getting the same issue over again... 

This is becoming quite frustrating 

I created a dump file of the app on startup: 

https://filesender.surf.nl/?s=download&token=cbcdb3e8-5b3d-4890-96a0-dfa385be7d16

 

1 answer

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

0 votes
jaak_niit
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 26, 2020

I have similar problem. After trying to reinstall Sourcetree 3.3.9 on win10 it hangs on installation.
In AppData\Local\SquirrelTemp\Squirrel-Install.log there is
[26.10.20 10:06:42] info: Program: Starting Squirrel Updater: --install .
[26.10.20 10:06:42] info: Program: Starting install, writing to C:\Users\jack\AppData\Local\SquirrelTemp
[26.10.20 10:06:42] info: Program: About to install to: C:\Users\jack\AppData\Local\SourceTree
[26.10.20 10:06:42] info: CheckForUpdateImpl: Reading RELEASES file from C:\Users\jack\AppData\Local\SquirrelTemp
[26.10.20 10:06:42] info: CheckForUpdateImpl: First run, starting from scratch
[26.10.20 10:06:43] info: ApplyReleasesImpl: Writing files to app directory: C:\Users\jack\AppData\Local\SourceTree\app-3.3.9
[26.10.20 10:06:43] info: LogHost: Rigging execution stub for SourceTree_ExecutionStub.exe to C:\Users\jack\AppData\Local\SourceTree\SourceTree.exe
[26.10.20 10:06:44] info: ApplyReleasesImpl: Squirrel Enabled Apps: [C:\Users\jack\AppData\Local\SourceTree\app-3.3.9\SourceTree.exe]
[26.10.20 10:07:00] error: ApplyReleasesImpl: Couldn't run Squirrel hook, continuing: C:\Users\jack\AppData\Local\SourceTree\app-3.3.9\SourceTree.exe: System.OperationCanceledException: The operation was canceled.
at System.Threading.CancellationToken.ThrowOperationCanceledException()
at Squirrel.Utility.<>c__DisplayClass11_0.<InvokeProcessAsync>b__0()
at System.Threading.Tasks.Task.Execute()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Squirrel.Utility.<InvokeProcessAsync>d__11.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Squirrel.UpdateManager.ApplyReleasesImpl.<>c__DisplayClass10_0.<<invokePostInstall>b__0>d.MoveNext()

TAGS
AUG Leaders

Atlassian Community Events