Sourcetree crashing on startup

[JoeC]

Environment: Sourcetree 1.9.6.1 on Windows 7 Professional 64bit.

My machine crashed while Sourcetree was open. Upon reboot, the application says "Sourcetree has stopped working" and asks If I wish to have the app check online for a solution. If I do so, everything just immediately closes.

I tried uninstalling Sourcetree, rebooting, and re-installing and I still get the same error.

Problem signature:
Problem Event Name: CLR20r3
Problem Signature 01: SourceTree.exe
Problem Signature 02: 1.9.6.1
Problem Signature 03: 57a8ef5e
Problem Signature 04: System.Xml
Problem Signature 05: 4.6.1067.0
Problem Signature 06: 566a55cb
Problem Signature 07: b79
Problem Signature 08: 27
Problem Signature 09: IOIBMURHYNRXKW0ZXKYRVFN0BOYYUFOW
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 4c90
Additional Information 2: 4c901f190307ae824e672559c84219e5
Additional Information 3: 50ff
Additional Information 4: 50ff56d77dfec30b8c1f5fba332dc0f2

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[airct · Accepted solution]

Had a similar issue: uninstall, then remove the %localappdata%\Atlassian\SourceTree folder before re-installing

You might have to use "Control Panel/Folders/ show hidden files" to be able to see that folder 

[JoeC]

This fixed it for me, thanks!

[John Taylor]

Awesome.. this just happened to me too.  Thanks for the fix Kip.

[Amit Srivastava]

This worked for me..Thanks :)

[gcohn]

Same problem, same fix.

Crashing issues started when I left SourceTree open while doing some final debug/verification on some code. My whole repository, including uncommitted changes and a few scrap files disappeared and SourceTree crashed and would not reopen. Not sure who's the chicken and who's the egg, but I couldn't get a clean SourceTree reinstall until deleting that temp folder.

[burnout156]

My solution is uninstal with IObit Uninstaller and install older version, and I fix this problem

[Neha Dolliyar]

Thanks Kip Thomson, it solved issue as I was facing same one,

[Astroman]

Same. Nothing helps.