Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Sourcetree cannot login

Martijn Havinga
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
December 3, 2018

Whenever I try to fetch or pull a login screen pops up. I enter the correct username and password (i know they are correct because i use the password to login to bitbucket on chrome) but i still get a "invalid username/password" message.

I've checked and rechecked everything, I even removed my other account that i don't use anymore (i had 2 different accounts from when atlassian and bitbucket were not the same, having issues with that ever since).

1 answer

1 accepted

0 votes
Answer accepted
Martijn Havinga
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
December 3, 2018

Ok. I've tried removing the windows credentials as mentioned in other threads. Did not work. I've tried uninstalling and reinstalling Sourcetree, did not work.

 

Finally I uninstalled Sourcetree, uninstalled Git, searched my entire C drive for anything containing the words "Atlassian" or "Sourcetree" and removed all of it (apparantly uninstalling the software still leaves a lot of files in various appdata folders) and reinstalled Sourcetree. Now everything works again :)

speronaIkodin
December 3, 2018

It worked for me, thanks!

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events