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Sourcetree Git Clone/Pull/Push is taking longer time to complete/incomplete

Murugan Mittapalli
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October 16, 2024

Hello Everyone,

We've noticed some users are experiencing issues with Git operations, specifically cloning, pulling, and pushing, which have not been completed successfully. To address this, we recommend adjusting the Git configuration below with the following command:

git config --global core.sshCommand "C:/Windows/System32/OpenSSH/ssh.exe"

This configuration change has proven effective for TortoiseGit and Git Bash users. However, please note that it does not resolve the issue for SourceTree users. 

Users also reported that with the config change, they can pull successfully but can still not clone/push.

Thank you.

1 answer

0 votes
Ram Kumar Aravindakshan _Adaptavist_
Community Champion
March 27, 2026

Hi @Murugan Mittapalli

Is this a question or a technical solution? If it's the latter, it would be good if you added it to an article.

If it's the former, by any chance, do you have any Anti-Virus running? If yes, have you tried adding your repository folders and the Sourcetree AppData directory (C:\Users\YourName\AppData\Local\Atlassian) to your antivirus exclusion list?

Thank you and Kind regards,
Ram

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