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Sourcetree 4.2.4 Not Responding Error on Mac

Mahesh Khambadkone
Contributor
August 9, 2023

Sourcetree is suddenly hanging on our system, and I notice it's only on a specific respository which has had some recent changes to the files.

 

is there a way to debug what is causing the issue ?  

 

Mac Activity Viewer shows the process has frequent hangs, 

 

Screenshot 2023-08-09 at 7.08.59 PM.pngScreenshot 2023-08-09 at 7.09.23 PM.pngScreenshot 2023-08-09 at 7.09.49 PM.png 

1 answer

0 votes
Martin Runge
Community Champion
August 2, 2026

Hi @Mahesh Khambadkone

If Sourcetree gets stuck on a particular repository after recent file changes, it often indicates that its file status scanning is struggling with a large or cluttered working tree, typically from build outputs or dependencies that should be ignored. I recommend trying these steps in order:

  • Add the noisy paths to .gitignore, then restart Sourcetree
  • Turn off file watching under Sourcetree > Settings > General and reopen the repo
  • Check Sourcetree > Settings > Git and confirm you are on System Git

If it still hangs, run git status in Terminal on that repo. That tells you fast whether the slowness is Git itself or the Sourcetree UI on top.

Is it still an issue, or has it since resolved?

Cheers,
Martin

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