The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Sourcetree 4.2.4 Not Responding Error on Mac

Mahesh Khambadkone
Contributor
August 9, 2023

Sourcetree is suddenly hanging on our system, and I notice it's only on a specific respository which has had some recent changes to the files.

 

is there a way to debug what is causing the issue ?  

 

Mac Activity Viewer shows the process has frequent hangs, 

 

Screenshot 2023-08-09 at 7.08.59 PM.pngScreenshot 2023-08-09 at 7.09.23 PM.pngScreenshot 2023-08-09 at 7.09.49 PM.png 

1 answer

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

0 votes
Martin Runge
Community Champion
August 2, 2026

Hi @Mahesh Khambadkone

If Sourcetree gets stuck on a particular repository after recent file changes, it often indicates that its file status scanning is struggling with a large or cluttered working tree, typically from build outputs or dependencies that should be ignored. I recommend trying these steps in order:

  • Add the noisy paths to .gitignore, then restart Sourcetree
  • Turn off file watching under Sourcetree > Settings > General and reopen the repo
  • Check Sourcetree > Settings > Git and confirm you are on System Git

If it still hangs, run git status in Terminal on that repo. That tells you fast whether the slowness is Git itself or the Sourcetree UI on top.

Is it still an issue, or has it since resolved?

Cheers,
Martin

DEPLOYMENT TYPE
SERVER
TAGS
AUG Leaders

Atlassian Community Events