SourceTree fails to launch

[Winsome Tang]

SourceTree suddenly stopped working. 

Following a reinstall there only a splash banner appeared for SourceTree, but application does not show up. 

We seem to have a workaround by clearing files C:\Users\(USER)\AppData\Local\Atlassian ,

however, it removes the existing repositories. How can I prevent this from happening again in future installations and are there any better solutions which let me retain my cloned repositories?

[Martin Runge]

Hi @Winsome Tang

Welcome to the Atlassian community!

I would not delete the whole C:\Users(USER)\AppData\Local\Atlassian folder, since that also wipes your repository list. Instead, I would back up bookmarks.xml (and opentabs.xml) from the SourceTree subfolder first, then delete only the remaining state files, and restore the bookmarks afterward so your cloned repos come back without having to re-add them.

Cheers, Martin