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SourceTree Ver3.1.3 setup Authentication issue

Praveen Raikar
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July 8, 2024

Hi, from SourceTree menu Tools>Options>Authentication>Add> 
when adding account getting Authentication problem, when clicked 'Refresh OAuth Token' the user name is populating with my first name and last name instead of username or email id. Because of this issue later the cloning of the repository dose not work as I would have no access based on just FirstName LastName.

Can some one let me know how this Atlassian bug can be sorted?

Regards,
Praveen

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Brant Schroeder
Community Champion
April 12, 2026

@Praveen Raikar welcome to the Atlassian community

Go to Tools > Options > General and make sure that the "Default Name" field reflects your username, not your full name.

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