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SourceTree Installer Hanging on Login

Jamie Cox
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November 21, 2017

I have been trying to re-install ANY version of SourceTree after having issues with an old install. Everytime I reach the Atlassian Account portion of the install process and enter my login details, the installer hangs and the circular progress bar continuously spins and I am stuck on the screen in the image below. Hanging Login.PNG 

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ashwin iyer
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Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
November 21, 2017

++Hey Jamie-

1)Please do a full unstall of the entire software

2)Remove all the files under  (folder Sourcetree)

C:\Users\<username>\AppData\Local

3)Do a fresh install again of the latest version

 

Hope that helps-Thx

Ash

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