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Source Tree for Windows does not start

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36 answers

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0 votes
Nadav Maimon
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June 26, 2017

It might have something to do with the Date and Time, check if you've got the correct time and date.

 

0 votes
fpaivinha
February 22, 2017

I still can't install on Windows 7!

Thomas Beck
Contributor
April 11, 2017

+1 for windows 7

Same for me all the described workarounds do not solve my installation problems.

fpaivinha
April 11, 2017

Yes, I also still didn't find a solution. I just gave up and moved to the Github app.

0 votes
Daniel Santana
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August 1, 2016

For me it crashed after uninstalling git and installing a version suggested by application (windows 10 64bits). Solution: uninstalled everything (using iobit uninstaller), restarted windows, installed last git and then reinstalled Source Tree. Now it is working good.

Hope it helps somehow.

c ya

0 votes
Jirrod Glynn
June 16, 2016

This morning, I had the same issue as everyone else. It is a very strange issue. On windows 10, I followed everyone's suggestions from deleted temp files, to uninstalling, repair, modify, reinstall etc, but nothing worked until I deleted the funky folder name in the AppData folder. That actually worked.

The problem might have to do with the bookmarks maybe? Here  is what I found in my error logs:

ERROR [2016-05-23 11:46:37,122] [PriorityScheduler: ] [SourceTree.Bookmarks.BookmarkManager] [RegisterBookmarkEventHandlers] - RegisterBookmarkEventHandlers called with null list
ERROR [2016-05-23 11:50:46,676] [1] [SourceTree.Bookmarks.BookmarkManager] [RegisterBookmarkEventHandlers] - RegisterBookmarkEventHandlers called with null list
ERROR [2016-05-24 13:02:57,296] [1] [SourceTree.Bookmarks.BookmarkManager] [RegisterBookmarkEventHandlers] - RegisterAsRepositoryUpdatedEventHandler called with null repo
ERROR [2016-05-24 13:02:57,559] [1] [SourceTree.Bookmarks.BookmarkManager] [RegisterBookmarkEventHandlers] - RegisterAsRepositoryUpdatedEventHandler called with null repo
ERROR [2016-05-24 13:24:33,626] [1] [SourceTree.Bookmarks.BookmarkManager] [RegisterBookmarkEventHandlers] - RegisterAsRepositoryUpdatedEventHandler called with null repo
ERROR [2016-05-24 13:24:34,114] [1] [SourceTree.Bookmarks.BookmarkManager] [RegisterBookmarkEventHandlers] - RegisterAsRepositoryUpdatedEventHandler called with null repo
ERROR [2016-05-24 14:17:55,880] [1] [SourceTree.ViewModel.Hosted.HostingHandler] [GetScmHost] - Unable to List Repositories as the host ins not an SCM, [SourceTree.Host.Atlassianaccount.AtlassianAccountHost]
ERROR [2016-05-25 16:32:59,518] [1] [SourceTree.Bookmarks.BookmarkManager] [RegisterBookmarkEventHandlers] - RegisterAsRepositoryUpdatedEventHandler called with null repo
ERROR [2016-05-25 16:33:00,147] [1] [SourceTree.Bookmarks.BookmarkManager] [RegisterBookmarkEventHandlers] - RegisterAsRepositoryUpdatedEventHandler called with null repo
ERROR [2016-05-26 11:43:27,186] [1] [SourceTree.Bookmarks.BookmarkManager] [RegisterBookmarkEventHandlers] - RegisterAsRepositoryUpdatedEventHandler called with null repo
ERROR [2016-05-26 11:43:27,832] [1] [SourceTree.Bookmarks.BookmarkManager] [RegisterBookmarkEventHandlers] - RegisterAsRepositoryUpdatedEventHandler called with null repo
ERROR [2016-05-27 15:11:34,554] [1] [SourceTree.Bookmarks.BookmarkManager] [RegisterBookmarkEventHandlers] - RegisterAsRepositoryUpdatedEventHandler called with null repo
ERROR [2016-05-27 15:11:35,724] [1] [SourceTree.Bookmarks.BookmarkManager] [RegisterBookmarkEventHandlers] - RegisterAsRepositoryUpdatedEventHandler called with null repo
ERROR [2016-06-08 10:15:51,586] [1] [SourceTree.Bookmarks.BookmarkManager] [RegisterBookmarkEventHandlers] - RegisterAsRepositoryUpdatedEventHandler called with null repo
ERROR [2016-06-08 10:15:52,391] [1] [SourceTree.Bookmarks.BookmarkManager] [RegisterBookmarkEventHandlers] - RegisterAsRepositoryUpdatedEventHandler called with null repo
ERROR [2016-06-14 16:12:21,081] [1] [SourceTree.Bookmarks.BookmarkManager] [RegisterBookmarkEventHandlers] - RegisterAsRepositoryUpdatedEventHandler called with null repo
ERROR [2016-06-14 16:12:22,409] [1] [SourceTree.Bookmarks.BookmarkManager] [RegisterBookmarkEventHandlers] - RegisterAsRepositoryUpdatedEventHandler called with null repo
ERROR [2016-06-15 15:28:11,471] [1] [SourceTree.Bookmarks.BookmarkManager] [RegisterBookmarkEventHandlers] - RegisterAsRepositoryUpdatedEventHandler called with null repo
ERROR [2016-06-15 15:28:12,173] [1] [SourceTree.Bookmarks.BookmarkManager] [RegisterBookmarkEventHandlers] - RegisterAsRepositoryUpdatedEventHandler called with null repo
ERROR [2016-06-16 11:43:22,629] [PriorityScheduler: ] [SourceTree.Bookmarks.BookmarkManager] [RegisterBookmarkEventHandlers] - RegisterAsRepositoryUpdatedEventHandler called with null repo
ERROR [2016-06-16 11:45:53,644] [1] [SourceTree.Bookmarks.BookmarkManager] [RegisterBookmarkEventHandlers] - RegisterAsRepositoryUpdatedEventHandler called with null repo

0 votes
Shahid
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January 21, 2016

HI

I installed the sourcetree that install successfully.

 

when open source tree then it popup massage : http://prntscr.com/9t7cho

i all ready install .net framwork.

 

please suggest me what issue.

 

Thanks in Advance

0 votes
msillence
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December 3, 2015

I uninstalled .net 4.5 and reinstalled .net 4.5

Then it started but was unstable so I uninstalled and reinstalled source tree...

I suspect the dependency installer on sourcetree isn't working correctly or that version doesn't work as source tree installed .net when I ran it's installer. Also another .net app that I tried before the reinstall wouldn't work.

0 votes
r_weetch
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September 8, 2015

I am having this problem with Windows 7 Professional

I have tried all the above and it still doesn't work.

0 votes
ex-jedi
March 30, 2015

Some others have suggested it's a temp files issue. So I Ran CCleaner and that solved it for me.

0 votes
PeterM
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August 22, 2013

Same Source Tree not starting up, after restart same. (from the last update)


Operating System - Microsoft Windows 8 Pro 64-bit

stevestreeting
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August 27, 2013

This thread and the log is something that could happen with the old ClickOnce installer - if you have a version later than 0.9.4 this could not be the issue you're having. Please can you check sourcetree.log which is in %USER%\AppData\Local\Atlassian\SourceTree - if there's a mention in there about an error loading the configuration, then please delete or move the contents of %USER%\AppData\Local\Atlassian\SourceTree.exe_<longhash> (there should be a number of subdirectories named after versions). This will lose your settings but not your bookmarks. I've seen this problem with a couple of other people after they applied a .Net update on Windows 8, but I haven't been able to reproduce it and it doesn't seem to happen for most people.

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Andy Rose
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May 16, 2013

FYI, I have just suffered this exact same error after having used SourceTree at home and work for the last month without issue. The only change I have made recently is to import the license file on home desktop, this was already set up on my work desktop.

I will follow your suggestion above.

PLATFORM VERSION INFO

Windows: 6.1.7601.65536 (Win32NT)

Common Language Runtime: 4.0.30319.18034

System.Deployment.dll: 4.0.30319.17929 built by: FX45RTMREL

clr.dll: 4.0.30319.18034 built by: FX45RTMGDR

dfdll.dll: 4.0.30319.17929 built by: FX45RTMREL

dfshim.dll: 4.0.41209.0 (Main.041209-0000)

SOURCES

Deployment url: file:///C:/Users/MYACCOUNT/AppData/Roaming/Microsoft/Internet%20Explorer/Quick%20Launch/User%20Pinned/TaskBar/SourceTree.appref-ms%7C

ERROR SUMMARY

Below is a summary of the errors, details of these errors are listed later in the log.

* Activation of C:\Users\MYACCOUNT\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar\SourceTree.appref-ms| resulted in exception. Following failure messages were detected:

+ Value does not fall within the expected range.

COMPONENT STORE TRANSACTION FAILURE SUMMARY

No transaction error was detected.

WARNINGS

There were no warnings during this operation.

OPERATION PROGRESS STATUS

* [17/05/2013 09:04:21] : Activation of C:\Users\MYACCOUNT\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar\SourceTree.appref-ms| has started.

* [17/05/2013 09:04:21] : Performing necessary update check as specified by the deployment.

ERROR DETAILS

Following errors were detected during this operation.

* [17/05/2013 09:04:21] System.ArgumentException

- Value does not fall within the expected range.

- Source: System.Deployment

- Stack trace:

at System.Deployment.Application.NativeMethods.CorLaunchApplication(UInt32 hostType, String applicationFullName, Int32 manifestPathsCount, String[] manifestPaths, Int32 activationDataCount, String[] activationData, PROCESS_INFORMATION processInformation)

at System.Deployment.Application.ComponentStore.ActivateApplication(DefinitionAppId appId, String activationParameter, Boolean useActivationParameter)

at System.Deployment.Application.SubscriptionStore.ActivateApplication(DefinitionAppId appId, String activationParameter, Boolean useActivationParameter)

at System.Deployment.Application.ApplicationActivator.Activate(DefinitionAppId appId, AssemblyManifest appManifest, String activationParameter, Boolean useActivationParameter)

at System.Deployment.Application.ApplicationActivator.ProcessOrFollowShortcut(String shortcutFile, String& errorPageUrl, TempFile& deployFile)

at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivation(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl)

at System.Deployment.Application.ApplicationActivator.ActivateDeploymentWorker(Object state)

COMPONENT STORE TRANSACTION DETAILS

No transaction information is available.

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