Proxy Issue while installing the SourceTree

[Omkar Sankula]

While installing the source Tree we are getting the Proxy issue we have tried to unblock the proxy but there is use same error was getting. Kindly suggest the solution for this issue. 

Proxy Link: https://aid-frontend.prod.atl-paas.net 

Thank you !

[Martin Runge]

Hi @Omkar Sankula

Welcome to the Atlassian community!

That error isn't caused by your Git proxy. Instead, it's related to the Atlassian login screen that Sourcetree displays during setup. This login screen loads its scripts from aid-frontend.prod.atl-paas.net inside an embedded Windows browser. When a proxy blocks this domain, the installation can't be completed successfully.

That browser uses the Windows system proxy, not Sourcetree's own setting. So I would set the proxy under Control Panel > Internet Options > Connections > LAN settings and ask your proxy team to allow:

• aid-frontend.prod.atl-paas.net
• id.atlassian.com
• *.atl-paas.net
• *.atlassian.com

If they cannot open those quickly, I would skip the login screen instead:

1. Run the installer until the login popup, then close it.
2. Open %LocalAppData%\Atlassian\SourceTree.
3. Create accounts.json containing [] and an empty passwd.txt.
4. Reopen SourceTree, and it goes straight into the app.

Add your account later under Tools > Options > Authentication after domains are allowed. For Bitbucket Data Center, you don't need an Atlassian account, so the previous step is typically sufficient.

Cheers,
Martin