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Getting prompted to register every time Source is launched

Lee Rance
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November 7, 2024

 

After installing SourceTree v3.4.9 and v3.4.20 our users are getting prompted to enter registration details every time the app is launched. We have tried deleting all the User Appdata folders and adding this.

 

/user.config
AgreedToEULA = true
AgreedToEULAVersion = 20160201

As suggested here

Solved: SourceTree requires registration at launch every t... 

 

However the issue remains.

1 answer

0 votes
Brant Schroeder
Community Champion
September 19, 2025

@Lee Rance welcome to the Atlassian community

Did you try the last suggestion on the linked page:

Hmm they should be written automatically and there should only be one per Sourcetree version.

However the simplest way would be to delete all the %localappdata%/Atlassian/Sourcetree.exe_url_{hash} folders then Sourcetree it will recreate the missing folder and then there will only be one user.config

They would need to be set in the following format

<setting name="AgreedToEULA" serializeAs="String">
<value>True</value>
</setting>
<setting name="AgreedToEULAVersion" serializeAs="String">
<value>20160201</value>
</setting>

 

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