Credential Helper Selector - undo "always use" and constant pop-up

[Amanda Fullan]

I have 2 issues with the Credential Helper Selector.

1. I mistakenly selected "always use this from now on" for <no helper> but it was a bad selection and now it's locking my account after several attempts to clone a repository. How do I undo this always use selection?

2. Once I undo that, how do I get it to stop popping up? I user the "manager-core" and log in to Atlassian, but it immediately pops up again and the verification for the repository keeps spinning and I can't clone. 

Any help would be appreciated!  

[Martin Runge]

Hi @Amanda Fullan

Welcome to the Atlassian community!

I would undo the choice by clearing it from your global Git config:

git config --global --unset credential.helperselector.selected

Then set one helper so the dialog stops asking:

git config --global credential.helper manager-core

The duplicate entries in your screenshot mean that two Git installs are both feeding into the config. I would pick one under Tools > Options > Git in Sourcetree, then run git config --list --show-origin | findstr credential and remove the leftovers.

For the lockout, delete the git: entries in Windows Credential Manager, unlock your account on the web first, and sign in with an app password or token instead of your password.

Cheers, Martin