rovodev standard trial not working, You've reached your Rovo Dev credit limit

[asd]

Hello All,

I created a standard trial account, configured billing details and opened rovodev CLI

I configured extra credit usage =0 as I understand trial credits are 2000.

after authenticating and while executing rovodev run, it throws this error

I check other blogs and in web also, I see this in Admin panel

Any idea what I might be missing in config ?
Thanks in advance.

[Tenna]

 @Support help out

[dangertest]

@Bonnie Jackson 

[Grafeeti 282]

Also getting this issue now, I think they changed how it worked in the past 24 hours.

[Tenna]

same here same problem kindly checl=k

[dangersvintus]

I'm experiencing the same issue.

---

This is particularly frustrating for small businesses trying to evaluate RovoDev during the trial period — if the trial credits are effectively locked behind billing configuration issues, it defeats the purpose of offering a trial at all. Would love to see this addressed. 

[Rebekka Heilmann _viadee_]

The team just published an Update to how Rovo Dev credits work: Updates to Rovo Dev access and credit limits - Atlassian Community

I guess that the degraded experience had something to do with that switch.

[asd]

@Rebekka Heilmann _viadee_  thanks for the response, the mentioned post is about adding a payment method before using Rovo, but Rovo is still not working and shows the same error.

[Peppe Iodice]

Same and still persist after last update v0.13.51

─── You've reached your Rovo Dev credit limit ──────────────────────────────────────────────────────────────────────────

Your Rovo Dev usage resets in 21d 9h 21m. Extra usage is not available on your Standard trial. Upgrade plan

────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────

And than on /usage

> /usage
─── You've reached your Rovo Dev credit limit ──────────────────────────────────────────────────────────────────────────

Your Rovo Dev usage resets in 21d 9h 21m. Extra usage is not available on your Standard trial. Upgrade plan

────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────

Monthly Rovo Dev credits usage
Used: 5
Remaining: 0
Total: 2,000

This is very frustrating... more than 24h and this bug still persist... 

[Prachi Bolar]

Hello,

Welcome to community.

We have raise a ticket on your behalf to the rovo team and they should respond to you soon

Thank you,

Prachi

[rajesh5m]

same issue