how can i add my external knowledge database link to rovo agent

[Xinhua Liao _X_]

i have a knowledge graph database using neo4j, it is hosted in external cloud and i want to add its link to Rovo, so everytime Rovo can use its knowledge as reference, how can i do that? 

thanks.

[Christos Markoulatos]

Hi @Xinhua Liao _X_ ,

Currently, Rovo does not support direct database connections (like Neo4j) as a knowledge source. Rovo agents can only use:

• Atlassian products (Jira, Confluence, etc.)
• Connected SaaS apps via Rovo Connectors (Google Drive, SharePoint, Notion, Zendesk, etc.)
• Custom websites through the Custom Website Connector (Rovo crawls and indexes the site content)

This means you cannot just paste a Neo4j link and have Rovo query it natively. However, you have two practical options:

Option 1: Expose your Neo4j data as a web-accessible knowledge source

• Build a read-only web front-end or API that surfaces your graph content as HTML pages or structured docs.
• Use the Custom Website Connector in Rovo to index that site.
• Rovo will then include that content in search, chat, and agent responses.

Option 2: Build a custom integration using Forge

• Create a Forge-based Rovo Agent that calls your Neo4j API.
• This approach uses external API integration and custom actions to fetch graph data dynamically.
• You’ll need to:
  • Implement API endpoints for Neo4j queries.
  • Add a Forge function to call those endpoints.
  • Pair it with a Rovo Agent definition for natural language interaction.

Community example:
External APIs + Rovo Agents: What Actually Works

 Why no direct DB link?

Rovo is designed to respect permissions and indexing policies. Direct DB connections would bypass those controls, so Atlassian only supports connectors and APIs for now.

Helpful links

• Knowledge sources for Rovo agents
• Manage Rovo connectors
• Available Rovo connectors
• Connect custom website to Rovo
• Build a Q&A Rovo Agent with Forge

Hope the above help 😊