2026-03-12 14:33:55.594 | 25824 (25824) | WARNING | Failed to preload voice model:
IMPORTANT: PLEASE READ THIS FOR ADVICE ON HOW TO SOLVE THIS ISSUE!
Importing the numpy C-extensions failed. This error can happen for
many reasons, often due to issues with your setup or how NumPy was
installed.
We have compiled some common reasons and troubleshooting tips at:
https://numpy.org/devdocs/user/troubleshooting-importerror.html
Please note and check the following:
* The Python version is: Python 3.13 from "C:\Users\thead\.local\share\acli\1.3.13-stable\plugin\rovodev\atlassian_cli_rovodev.exe"
* The NumPy version is: "2.4.2"
and make sure that they are the versions you expect.
Please carefully study the information and documentation linked above.
This is unlikely to be a NumPy issue but will be caused by a bad install
or environment on your machine.
I have been seeing the same error since updating the RovoDev CLI to the latest version. A downgrade option in future releases would be a real lifesaver.
Hopefully, the developers are already on it (I have raised an ECOHELP too). The issue does not break anything, but the noisy console certainly makes reading very difficult.
Hi @adssadasd ,
This falls outside of my area of expertise (not worked that much with Rovo Dev), but I'm going to move this to the Rovo forum, maybe for someone to chime in.
Apart from that, there's a separate discussion group specifically dedicated to Rovo Dev where someone could provide some additional insights. Although you'll have to create a new discussion about this in there. ✍️
Lastly, you could check Developer community for some additional help. I believe a lot of folks there use Rovo Dev, so they could maybe provide some guidance on this. 👀
Cheers,
Tobi
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Hi @adssadasd ,
this looks like a local environment or install issue rather than a problem with rovodev run itself.
The key part is that the bundled executable is failing to load NumPy’s C extensions, which usually points to a broken or incomplete CLI/plugin install on the machine. Since it is running from the Atlassian CLI plugin path, I would try a clean reinstall of the Atlassian CLI and the Rovo Dev plugin first, then run it again in a fresh terminal.
If that does not help, I would also check whether Python 3.13 support is fully working in that build, because sometimes compiled NumPy dependencies lag behind newer Python versions.
So the most likely fixes are:
reinstall the Atlassian CLI / Rovo Dev plugin cleanly
remove any corrupted cached files from the local plugin directory
retry in a fresh shell
if it still fails, raise it with Atlassian since it may be a packaging issue in their bundled executable
If this helped, I’d appreciate an upvote.
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