We are having trouble completing this action. Please try again shortly

[Siddik Shaikh]

I’m currently facing an issue while making an API request. The request is reaching the server successfully, but I’m receiving the following response:

{
"error": true,
"message": "We are having trouble completing this action. Please try again shortly."
}

[Brant Schroeder]

@Siddik Shaikh I am assuming that you are using setting up a Rovo MCP https://support.atlassian.com/security-and-access-policies/docs/Configure-Atlassian-Rovo-MCP-server-permission/ 

Per Atlassian's documentation for that error:

• "We are having trouble completing this action..." — Ask the user to retry. If persistent, contact Atlassian Support.

If it persists then you will have to contact support.

[Ajay _view26_]

@Siddik Shaikh 

Welcome to the Community!

Can you share what endpoint and action type you're calling, and whether it fails consistently or intermittently.

Consistent failures point to a permission or unsupported-action issue; intermittent ones are more likely rate limiting or backend load.