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Using Rovo to Auto Add Comments

Heather Barnes
March 4, 2026

My goal is to be able to create a custom field (which I did), and once there is a comment added to an item, for the field to utilize AI (Rovo) to populate a new summary. How can I do this? I created the field, am trying to create an automation rule, but am getting an error2026-03-04_12-31-47.png - Invalid Use Agent action. it doesn't actually let me see what the errors are. 

 

 

2 answers

1 vote
Florian Bonniec
Community Champion
March 4, 2026

HI @Heather Barnes 

 

Not sure to understand what you try to do but you have to add skills to your agent in order to let the Rovo agent do action.

It's in the skill section of your Rovo agent configuration. If the skills is not available that means you cannot ask Rovo to do that action.

https://support.atlassian.com/rovo/docs/agent-actions/

You can create skills using Forge but it's more advanced.

 

Regards

0 votes
Rebekka Heilmann _viadee_
Community Champion
March 5, 2026

Actually, what @Florian Bonniec says is correct for Agents in general... But Agents in Automations are not yet executing Actions on their own. They only return a response which then you can act upon with further actions in the Automation.

I know the Automation and Rovo Team is working on enabling Skills via Automation but it's not yet delivered.

@Heather Barnes could you take a screenshot of the expanded Rovo Action? If the Automation is throwing errors like this, it must be a configuration thing.

 

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