Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

The AI REFUSES TO RESPOND

ElEscarabajo
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 10, 2026

The AI always says it can't answer that question, like it says it can't because it's “illegal,” when I'm clearly asking it for things that aren't illegal. A few months ago, you could ask it anything and it would answer you, but now every other minute it says the same thing and refuses.

2 answers

1 vote
Dr Valeri Colon _Connect Centric_
Community Champion
February 11, 2026

Welcome to the community @ElEscarabajo Rovo hasn’t gotten “stricter,” but its safety filters have been updated. When a question is unclear or resembles a restricted topic, Rovo may incorrectly flag it as unsafe and refuse to answer, even if the request is harmless. This is a known behavior. Rephrasing the question with more context usually works, but if it keeps happening, share an example with Support—they can check whether the safety model is misclassifying your prompts.

Also shout out to @Dave Liao are you in town today??

0 votes
Dave Liao
Community Champion
February 10, 2026

@ElEscarabajo - is it a specific question, or all questions?

If it's a specific one, can you share what question you asked? Appreciate any insight!

ElEscarabajo
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 10, 2026

I asked him to help me with a program I was debugging with IDA Pro, and he refused my request. For example, I asked him to help me understand the code in this part, and he refused to answer my question. I think it's because of the default server-side prompt in RoVoDev. That illegal and failed generate error always pops up.

Like Dave Liao likes this
Dave Liao
Community Champion
February 10, 2026

Can you share a screenshot, please?

ElEscarabajo
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 11, 2026

What are the URLs that appear in the code?

─── Response ─────────────────────────────────────────────────────────────────────────────────────────────── ────────────
I will search for all URLs present in the project's source code.
────────────────────────────────────────────────────────── ──────────────────────────────────────────────────────────────
⬡ Calling grep:
• content_pattern: "https?://[^\\s\"')\\]>]+"
• path_glob: "*/src/main/java/**/*.java"
⬡ Calling grep:


───────────────────────────────────────────────────────────────────────────────────────────── ───────────────────────────
Rovo Dev is preparing tool calls... ctrl+c to interrupt
─────────────────────────────────────────── ─────────────────────────────────────────────────────────────────────────────
─── Model Request Error ─────── ─────────────────────────────────────────────────────────────────────────────────────────

Failed to generate an LLM response.

──────────────────────────────────── ────────────────────────────────────────────────────────────────────────────────────

──────────────────────────────── ────────────────────────────────────────────────────────────────────────────────
> █

That always happens when I talk about decompiled code.

Like Dave Liao likes this
Dave Liao
Community Champion
February 12, 2026

I will defer to @Dr Valeri Colon _Connect Centric_ 's expertise in this case!

Dr Valeri Colon _Connect Centric_
Community Champion
February 13, 2026

lol thanks @Dave Liao @ElEscarabajo Rovo likely refused the request because debugging decompiled code and reverse-engineering tools like IDA Pro trigger its safety filters. Even harmless questions can be flagged if they resemble prohibited reverse-engineering assistance. This is a server-side restriction, not a user setting. When the model blocks the request, Rovo Dev also fails to generate a response, which explains the repeated errors.

ElEscarabajo
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 13, 2026

But less than a month ago, the model responded normally regardless of whether it was on or off.

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events