Something went wrong when created asite

[Putri]

Can anyone please confirm this error? Am I the only one who can't create a site in Rovo? I am using https://www.atlassian.com/try/cloud/signup?bundle=devai  

Error "Something went wrong on our end. Please try again. If this keeps happening, contact support. (Issue ID for Atlassian use: Trace ID: fc7ca33cd497488e8ff5ca48ac9bbb81)"

Ihave click submit "agree and start now" button, it was show above error.

Thanks in advanced

[Dr Valeri Colon _Connect Centric_]

Hi @Putri This type of error (with a Trace ID) is usually a backend provisioning issue, not something caused by your browser or cache—so incognito/different browsers typically won’t fix it. If it persists, the best step is to contact Atlassian support and include the Trace ID so they can investigate on their side.

[Putri]

Help me

[YOHAN]

You could try opening the signup link in Incognito / Private browsing mode, as sometimes browser cookies or cached sessions can cause problems during the signup process.

[Putri]

i have try to using incognito tab, but still same error. Are these working for you?

[YOHAN]

Yes, it works for me. Have you already tried using a different browser? If nothing works, you should contact support, they will be able to help you more than I can