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Rovo returning different results when asked to run a JQL query

Mike Marino
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September 23, 2025

We are using the following  JQL:

issue in testPlanTests('<Jira-ID-Number>')

This work as expected when run in Jira directly,  however when we ask Rovo to run it, it does not always return any issues.   This is using a Beta API from the XRay plugin (testPlanTests).   However since it works in the normal query editor, I suspect the problem may be on the Rovo side.   

Any idea how to get this to consistently work in Rovo?






2 answers

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Answer accepted
Tomislav Tobijas
Community Champion
October 13, 2025

Hmm... Yeah, it might be an Rovo issue, but it's also worth noting that this is not a native function within JQL, so that might be the problem.

Apparently, there's an open bug/issue related to it: ROVO-288: Rovo Agents sometimes return no response, so I'd maybe suggest leaving a comment on the behavior you're experiencing.

Cheers,
Tobi

0 votes
Dr Valeri Colon (Connect Centric)
Community Champion
November 13, 2025

@Mike Marino Rovo can’t reliably run JQL functions provided by apps like Xray. It only supports Jira’s native JQL functions, so calls like testPlanTests() often return empty sets even if they work in Jira. There’s no fix yet—the agent must use standard fields instead of app-specific JQL. If you need Xray JQL support, it needs to be added by Atlassian as a connector capability.

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