Rovo don't work

[Jonghwan Choi]

[Dr Valeri Colon _Connect Centric_ · Accepted solution]

@Jonghwan Choi welcome to the community. Yes, Rovo was down yesterday. I should be working today although many reported a circuit break error earlier.

[Arkadiusz Wroblewski · Accepted solution]

Hello and welcome to Atlassian Community @Jonghwan Choi 

Sorry to hear that.

Actually, that failure is quite generic and points to some session problem.

When did that happen? Specific agent?

Have you tried logging in/out or using an incognito window?

Is Rovo active inside Atlassian Administration? Have you tried another browser or network? Yes, I know it's a lot, but that kind of failure is broad.

Best,

Arkadiusz 🤠 ☀️ 

[Jonghwan Choi]

Thank you all for your help! It turns out another administrator accidentally omitted our company's IP from the allowlist while integrating Rovo and Claude MCP.