Rovo does not work on Jira in Free Premium

[Student]

We are on Teamwork Collection Premium.
Atlassian Intelligence works in Confluence and Jira issue view.
However, Rovo Search / Ask AI is not available in Jira 

Also counter free trial versions doesnt work

What should I do to start working with ROVO on Jira?
Could you please help?

[Rebekka Heilmann _viadee_]

Hi @Student - welcome to the Community,

could you confirm that

1. the Org Admins don't use personal accounts like gmail.com and instead use a business email domain?

2. You see Rovo as App under admin.atlassian.com > Apps > Atlassian Apps

3. Check that Jira is added under admin.atlassian.com > Apps > AI settings > AI enabled Apps 

see also Activate Rovo AI features | Atlassian Support