Rovo desktop app fails to start

[Vikas K Sinha]

I installed Rovo desktop app for Windows and after logging in - it gives error as this - 

Something went wrong

Raise a support request

Invalid context provided. Please try authorizing again.

Is there any known solution to this?

Thanks in advance.

[Tomislav Tobijas]

Hi @Vikas K Sinha ,

I managed to get my desktop app up and running.

You could try to re-authorize and/or check site access.
Maybe before all of that, can you try reinstalling the app/software? 👀

Also, are you on a paid plan to try to raise a support ticket here Atlassian Support? This should be an official channel related to issues with Rovo in general.

Cheers,
Tobi

[Vikas K Sinha]

Thanks for the tip, @Tomislav Tobijas . 

I tried logging out of Atlassian account, cleaned browser cache and cookies. Reinstalled app, completed the login and still ran into same error. I guess it will be a support ticket after all. 

Cheers...