Rovo chat agent's response

[Nachiyar_M]

Hi Team, 

Please check agent's response where it is either sharing URL or sharing different steps. It should share the exact steps from the document

Why is it so?

{
"author": {
"id": "643160dc-0f1f-44a7-9c3b-363ce214f48d",
"actor_type": "ASSISTANT",
"ari": "ari:cloud:identity::user/712020:0c8c6855-612f-47c3-b607-2c219ecf6f20",
"named_id": null,
"name": "DevOps Genie"
},
"scenario": {
"id": "89cd6ac9-399b-428f-b616-5054b97b0b7d",
"name": "Local Issue",
"actionIds": []
},
"message_metadata": {
"requestId": "271db7b0-1aa6-413c-81b7-4a23c380a911",
"workflowId": "labs"
},
"actions": [],
"plugin_invocations": []
}

[Charlie Misonne]

Hi @Nachiyar_M 

Could you elaborate please? In what situation is Rovo Chat providing that answer?

And what is your prompt/ question for Rovo?

[Nachiyar_M]

Hi Team, 

Thank you for responding. The previous issues were resolved by changing the prompts & scenario instructions. 

I have few queries, please check if you can help me. 

1. I have created a Rovo agent & given a custom knowledge & training it. While I ask my colleagues to test the agent's response they have their conversation history. But is there any way I can read the logs of the other user who are using my Agent (Me being the admin/creator) 

2. Do we have any restriction in the number of scenarios we create?

3.  All these instructions/scenarios/conversation history - Where is it getting stored? If huge volume of users use the agent, will there be any performance issue?

Not sure where to post my queries, please let me know if you can guide me the ways to reach for this kind of support.

Thanks :)  

[marc -Collabello--Phase Locked-]

Hi @Nachiyar_M ,

This is a public forum, and most likely we can't help you with your request.  Probably you should contact Atlassian support directly.

[Nachiyar_M]

Can you please share the link if you have any to contact Atlassian support?