Rovo agent on slack

[Mario]

Hi Community

When the Rovo agent is triggered by the Raise a request skill the tickets gets logged but the response is not what I want and seems I cant edit it as its hardcoded on atlassian

Please see below:

"Your action to create a JSM Service Request has been successfully executed..."

Seems is not configurable within Rovo Studio at all, regardless of what you put in your agent instructions.

is there a way to change this?

[Fazila Ashraf]

Hi @Mario 

Interesting! Could you help me understand what this Rovo agent does? Does it only raise the request or also do other actions for the user in slack surface?