Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Rovo Users in my Organization

al_bayer
May 19, 2026

My Analytics page in Jira Admin notes that I have a handful of Rovo users but literally impossible to see who they are?  Where is this hidden in the Admin interface? 

1 answer

1 accepted

1 vote
Answer accepted
Aaron Pavez _ServiceRocket_
Community Champion
May 19, 2026
al_bayer
May 21, 2026

User IDs are binary strings in the csv file? How do I get the named user? 

Aaron Pavez _ServiceRocket_
Community Champion
May 22, 2026

Sadly you cant. due GDPR laws you will only get the IDs.

Either you use the API to query the IDs and get the name

https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-users/#api-rest-api-3-user-bulk-get

Or go to the admin dashboard (admin.atlassian.com-> you need to be org admin for this)

https://admin.atlassian.com/o/ORGIDHERE/users/60ad2d2a06bf0c006a42fa84

The string in bold is the user ID. change it to the ones you get in the CSV.

Regards

Like al_bayer likes this
al_bayer
May 22, 2026

Aaron - You are amazing!!! Thank you!!!! Worked like a charm! 

Aaron Pavez _ServiceRocket_
Community Champion
May 22, 2026

dont forget to accept the answer!

Have a great day!

Like al_bayer likes this

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events