Rovo - Failed to load content

[Lavinia]

Hi there!

Rovo keeps crashing whenever I try to use it. It displays the answer for a brief 2-3 seconds, then it displays the following message: "Failed to load content".

How can I solve this?

Thank you!

[Dr Valeri Colon _Connect Centric_]

Hi @Lavinia “Failed to load content” after briefly showing an answer is usually a rendering or post-processing error, not an agent or permission issue. It often happens when the response is long, includes tables, or pulls data from multiple sources. Clear browser cache and try an incognito window; switch models; and shorten the prompt. If it still happens, capture a timestamp and open Support—this is a known intermittent UI bug in Rovo’s result renderer.

[Ugnius Aušra]

Hello @Lavinia 

Are you asking Rovo Chat? Or Rovo Agent?

[Lavinia]

Hi @Ugnius Aušra ! I am asking the Rovo Agent. It used to work and pull info from all the sources it was connected at. Now, anything I ask, it displays the answer for a few seconds, then it says it failed to load content.

[Ugnius Aušra]

Do you created this Rovo Agent or using that was created by system?