Rovo Connector Custom Form API Connection Issues

[Josh Barchat]

Looking for a direct contact to review my company's Rovo connector custom form API connection issues. 

[Arkadiusz Wroblewski]

Hello @Josh Barchat 

Just being realistic. You probably won't find anyone here who can do a direct, private review of your setup. The Community is great for troubleshooting direction, but when it comes to a company-specific Rovo connector and API configuration, that's really something Atlassian Support needs to handle.

Since you're on a Premium plan, you should definitely leverage your direct support access. I’d recommend having your org admin check the connector status in admin.atlassian.com first, and then open a ticket from there. That’s the only way to get someone to actually inspect your specific tenant and setup.

People here can still chime in with general suggestions, but for a formal review of your business configuration, Support is the way to go.

[Rebekka Heilmann _viadee_]

Or contact a Solution Partner of your choice: Atlassian Partner Directory

They can help you with custom setups and will go deep into your configuration, where Atlassian Support is purely remote and usually on a different level of detail.