Rovo Agent fails to create Xray Test Case issue type - creation does not complete successfully

[Venkatesh Soundararajan]

I have a Rovo Agent configured in Rovo Studio with the built-in "Create Jira Issues with Advanced Configuration" skill. When I ask the agent to create Test Case issues in my Xray Enterprise project, the agent attempts to create them but the creation does not complete successfully.

It then provides a manual step-by-step guide to create the issues directly in Jira/Xray instead.

What I Expected

The Rovo Agent should be able to:

1. Automatically create Test Case issue types in the Xray project
2. Link them to the parent Story
3. Populate the summary field with the provided test case titles

[Rebekka Heilmann _viadee_]

Hi @Venkatesh Soundararajan - welcome to the Community

with what message does the creation fail?

[Venkatesh Soundararajan]

@Rebekka Heilmann _viadee_ This is the response I get from Rovo agent. Please check the below image. 

[Rebekka Heilmann _viadee_]

Does the "Test Case" type have any uncommon field types or required fields other than summary? 

Atlassian only recently has added support for some custom fields and I know there's been issues with it here and there.

[Venkatesh Soundararajan]

Yes, the "Test Case" issue type is managed by Xray Enterprise, so it does have additional required fields beyond just the summary. Specifically, Xray adds its own custom fields such as:

• Test Type (Manual, Cucumber, Generic)
• Test Steps (Action, Data, Expected Result)
• Precondition

These are Xray-specific fields that are not standard Jira fields.

Our understanding is that Rovo's "Create Jira Issues with Advanced Configuration" skill may not be mapping these Xray-managed custom fields correctly, which is likely causing the creation to fail silently.

[Rebekka Heilmann _viadee_]

I thought so as well - but as long as these aren't required, I'd have guessed that Rovo will create the work item nonetheless and just leave those fields empty.