Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 
  • Community
  • Q&A
  • Rovo
  • Questions
  • Rovo Agent Update Priority skill confirmation dialog loops repeatedly without executing the skill

Rovo Agent Update Priority skill confirmation dialog loops repeatedly without executing the skill

Ankith Nath
May 25, 2026

When a custom Rovo Agent attempts to update the priority of a Jira issue using the Update priority skill, the confirmation dialog box ("Use the following tools / Confirm selected") appears as expected. However, after clicking "Confirm selected", the skill
does not execute. The priority field is not updated in Jira, and the same confirmation dialog reappears immediately, creating an infinite loop.

The user is unable to break out of the loop without clicking Cancel, at which point the priority update is abandoned entirely and must be done manually in Jira.

This occurs consistently on every priority update attempt through the agent and affects the team's ability to run bug triage sessions using the agent.

0 answers

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
TAGS
AUG Leaders

Atlassian Community Events