Rovo Agent Cannot Trigger Jira Automation or Perform HTTP Calls

[Murat Puralıgil]

Hi ,
We are trying to use a Rovo Agent in Jira Cloud to trigger one of our Jira Automations via webhook and perform an outgoing HTTP call.

However, the agent seems unable to execute HTTP actions, and it does not trigger the automation, even though:

• The automation webhook URL works (tested manually via Postman and Jira Automation “Send web request” action)

• The automation rule is active and manually triggered without issues

• The Rovo Agent scenario is correctly configured

• No related errors appear in automation audit logs

• The Rovo Agent is able to receive input and respond, but cannot call the webhook URL

We suspect that Rovo Agents may currently not have permission to execute HTTP calls or trigger Jira Automations via webhook, or that this capability is not yet supported or incorrectly documented.

Could you please confirm:

1. Are Rovo Agents allowed to make external HTTP requests (call_http action)?

2. Are Rovo Agents permitted to call internal Jira webhook URLs that trigger automations?

3. Is there a permission, configuration, or feature flag required to enable this?

4. If not supported yet, is there any planned rollout date?

5. Do you recommend an alternative approach?

We would appreciate clarification because our entire workflow depends on a Rovo Agent triggering automation through a webhook.

Thanks in advance,

[Rebekka Heilmann (viadee) · Accepted solution]

Hi @Murat Puralıgil - welcome to the Community!

Agents work with "Skills": Rovo agent skills | Rovo | Atlassian Support

Currently, there is not http request skill available. The idea is, that you can create your own skills via Forge, but I think that is still in EAP. Atlassian is working on MCP Support for Agents: [ROVO-309] Allow Rovo Agents to use MCP Servers as Actions - Create and track feature requests for Atlassian products. The Atlassian MCP Server does not include Automation webhooks though.

GenAI Agents itself are not great at any http requesting, unless they have access to the respective MCP Server. So we need to either wait for a "trigger Automation" Skill or implement our own, once we can.

1. Not directly, just via Skills
2. No such skill
3. no
4. unknown
5. see above

[Murat Puralıgil]

Hi @Rebekka Heilmann _viadee_ ,
Thank you for your reply. I will await the resolution of ROVO-309.