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MCP server: 'Site admin must authorize this app' error despite admin approval

Maximilian Seifert
May 4, 2026

I was able to use the MCP server a few weeks ago without any problems after creating an organization. Now, a few weeks later, I get this error message:

"Your site admin must authorize this app for the site '......atlassian.net' before the app can access your account."

I am the admin. I enabled everything in the admin config to test it and still get this error message. How hard can it be to add a button for admins that says "enable" and applies the correct setting if it isn't already set? The documentation is useless too — it just tells you to enable some things, and even after doing so, the Rovo MCP server still doesn't work. The AI-assisted helper doesn't even have the correct paths anymore when it tells you where to navigate.

I don't understand how a platform built for planning/developer crossover has such a poor integration method, and how fixing it isn't a priority.

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