We are currently building an MCP-based workflow using Atlassian Rovo MCP + Jira Tools via MCP Gateway. The implementation works correctly in a local environment, but when attempting to move toward a more production-grade setup, the MCP server returns an empty list response.
We are looking for guidance on how to properly productionize this architecture and troubleshoot the empty response issue.
We are trying to move from a successful local POC to a reliable production deployment. Any documentation, architectural guidance, or troubleshooting steps would be greatly appreciated.
can you give us a little more insights in how the connection is setup?
How are you authenticating? What are your MCP settings in admin.atlassian.com? Anything else you're seeing in the response? What's on the other side.. Some 3rd party tool or a custom solution?
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