Jira: "We can't find the page you're looking for"

[Krisztián Egri]

Hi,

I have an issue with Jira for a couple of weeks, when I use the tool and I open (click on) a ticket, sometimes this message is shown (I just click on the ticket on the board). Then I click on the button "Go to the default view" then I can use Jira again for a while and this error is shown several times per day which is very annoying... I tried it out in incognito, I tried to delete all the browser data of Jira but none of them helped.

Trace 41bf26c2511f495a9416e1b6b825e3ea

As I am not an admin, I am not able to create a support ticket for this issue (but that page is also broken because it shows me the workspace URL is not found... and I found the answer here I have no right to create a ticket...).

[Fazila Ashraf]

Hi @Krisztián Egri 

Could you check whether you are impacted by https://jira.atlassian.com/browse/JRACLOUD-94494 / https://jira.atlassian.com/browse/JRACLOUD-94516 ?

Both are fixed now. But i have seen issue reapearing in past :( 

[Krisztián Egri]

Similar issue but I have no filters set and I did not click on any tab. I just wanted to click on a ticket on the board. But in the meanwhile I noticed the board has been renamed and my bookmark was saved with the wrong board name. But it is strange because I was automatically redirected to the correct board but after clicking on the ticket, the error was shown (not before).