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Is there an option to have enabled Rovo but disable data transfer outside of European Economic Area?

Is there an option to have enabled Rovo but disable data transfer outside of European Economic Area?

Hello,

We want to use Rovo in Premium Jira but we don't want to send data outside of European Economic Area. Is there any option to secure this issue?

Thank you.

2 answers

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Answer accepted

Hello @Jan Karczewicz

It helps to separate data storage from AI processing here. While data residency settings let you pin your files at the EU region, Rovo's AI features may still process information outside the EEA through Atlassian’s underlying LLM providers.

You get little more insights here GDPR | Atlassian

For your Use Case Data residency for Isolated Cloud | Atlassian Support, Isolated Cloud becomes more significant.

If you have a strict requirement that no information ever leaves the EEA, Jira Premium doesn't guarantee this out of the box. I recommend keeping Rovo disabled for now and contacting Atlassian Support to confirm the exact routing and compliance paths for your organization.

Cheers,

Arek🤠

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Thank you for extended answer:)

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Like • Arkadiusz Wroblewski likes this

Nothing to thank.

And for ultimate confirmation, always check with Atlassian Support because everything around Rovo is changing all the time.

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Like • Jan Karczewicz likes this

0 votes

@Jan Karczewicz welcome to the community. There’s an important distinction between data residency and AI processing location. Rovo supports EU data residency for eligible stored data, but that doesn’t guarantee all Rovo processing remains within the EEA. Atlassian currently lists AI subprocessors with processing locations outside the EEA, including OpenAI in the US. I’m not aware of a Jira Premium setting that enables Rovo while restricting all AI processing to the EEA. For a strict EEA-only requirement, I’d have Atlassian confirm this against your specific contractual requirements before enabling Rovo.

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Is there an option to have enabled Rovo but disable data transfer outside of European Economic Area?

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