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I need help on Power BI connecting apps IT shadow app

Yassmina Tantaoui
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October 30, 2025

I need to check  who does use the Power BI and salesforce connector app and How to delete shadow IT as shown below. Screenshot 2025-10-30 111414.pngit app 

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Valerie Knapp
Community Champion
October 30, 2025

Hi @Yassmina Tantaoui , welcome to the Atlassian Community and thanks for your post.

If you are referring to Discovered apps, here are the instructions for how to deal with them - https://support.atlassian.com/organization-administration/docs/review-discovered-products/ .

If you need more help, please open a ticket to Atlassian for support, https://support.atlassian.com/contact/#/ as they are the only ones who can see your site and give you practical help and support.

Best wishes

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Dr Valeri Colon _Connect Centric_
Community Champion
November 14, 2025

Those entries are unmanaged “shadow IT” app installs created when users connect Power BI or Salesforce without admin oversight. To see who’s using them, go to Admin Hub → Products → Connected apps and review the audit logs. I agree with @Valerie Knappapproach, deletion isn’t self-service for these autogenerated app IDs—you’ll need to open an Atlassian Support ticket to have them removed or blocked for your org.

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