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I have got a issue when rovodev Create a site

Srikanta Sethy
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I'm New Here
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March 4, 2026

Please help me when create Rovo Dev then will be get error like 'Something went wrong on our end. Please try again. If this keeps happening, contact support. (Issue ID for Atlassian use: Trace ID: 5343844440d64a369fb11069a819d482)'. so please help me how fix this issue.

3 answers

1 vote
Marc -Devoteam-
Community Champion
March 4, 2026

Hi @Srikanta Sethy 

You need to raise a support issue with Atlassian Support and provide the Trace ID.

You need to be an admin on your instance to raise a support request.

Here on the community forum we are users like you and can't access your instance.

0 votes
Rebekka Heilmann _viadee_
Community Champion
March 5, 2026

Hi @Srikanta Sethy and @CREATED - welcome to the Community,

there have been errors with site creation every now and again. There were some loops where the site actually got created in the background - you would get an email though. With the error message, I'd second @Marc -Devoteam- in contacting the Support team. They can figure out what the issue is.

0 votes
CREATED
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 5, 2026

same here. we hope atlassian will rectify this

Something went wrong on our end. Please try again. If this keeps happening, contact support. (Issue ID for Atlassian use: Trace ID: 1545887eee744dfb8800b7a06ca28e30)

Marc -Devoteam-
Community Champion
March 6, 2026

Hi @CREATED 

Welcome to the community.

As I mentioned, in this post, you will need to raise this with Atlassian Support

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