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I frequently receive "Network error" responses on Chat requests

David Tieman
Contributor
November 20, 2025

When running what I consider to be basic Chat requests in ROVO I receive error message "Network error".  I am running the Rovo Chat request from the JIRA Filter page that I am requesting to publish the JQL query results (Filter results) to a Confluence page.  When I don't get the "Network error" message, the message received is that ROVO doesn't have access to the Confluence space.  I am the owner of that space!  Running JIRA Cloud and Confluence Cloud.  Thoughts?

Thank you

David Tieman

1 answer

0 votes
Dr Valeri Colon _Connect Centric_
Community Champion
December 14, 2025

@David Tieman This is a known behavior. The “Network error” usually appears when Rovo hits a timeout or payload limit while trying to process large JQL results. The access error is separate—Rovo uses a service identity, not your user context, so even if you own the Confluence space, the agent may not have permission. Check that the space allows access for atlassian-addons-project-access and try narrowing the filter results. Both issues are more likely with large datasets.

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