I can't Access to Rovo dev models

[Sithum Shihara]

Model not available for current subscription

The current model is only available with a paid Rovo Dev subscription. Please upgrade your subscription to access this model.
Using fallback model

Model request failed after multiple attempts, trying fallback model.

Its only displaying.. I am using Paid plan but still this

[Arkadiusz Wroblewski · Accepted solution]

Hello Sithum,

This error points to an entitlement mismatch, a paid Jira, Confluence, or standard Rovo plan is completely separate from a Rovo Dev Standard subscription.😉

Have your admin confirm that Rovo Dev Standard is active for your site and that your account is in the correct Rovo Dev user group. Keep in mind that CLI/IDE access is restricted on free trials, and hitting your monthly credit limit can also block models. If you're using the CLI, run `/models` to try switching to an available fallback. If everything is configured correctly on your end, your admin will need to contact Atlassian Support to resolve a backend provisioning sync.

Best,

Arkadiusz🤠

[Daniel Jefferson]

May I know when will you fix this shitty issue?
I subscribed to the paid plan and I can't use a single model, it always provide me with the same error and there is nothing I can do about it.

What's also wrong with your forum's section "Ask a question"? Did you check that? I can't even scroll down to click "submit".

I am really surprised since my friend advised me your Rovo Dev as high efficient product, but I can't even start using it lmao.

You ignore all the tickets, all the bug reports, you don't reply to any email, you don't call back, you literally don't care.