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How to set Labels field with Rovo Agent?

Dor Blayzer
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September 30, 2025

Hi
Is it possible to set the labels field with a predefined value when I ask Rovo Agent to create a ticket?
Currently, he writes it in the description of the ticket.

2 answers

1 accepted

1 vote
Answer accepted
Tomislav Tobijas
Community Champion
October 4, 2025

Hey @Dor Blayzer ,

Rovo currently doesn't support setting labels or other custom fields when creating a Jira item.

There's an open feature request: ROVO-229: Support creating work items with required/custom fields 
I would suggest leaving a vote and setting yourself as a watcher to receive notifications about updates.

Btw, I'm just going to move this to Rovo app forum group.

Cheers,
Tobi

0 votes
Dr Valeri Colon _Connect Centric_
Community Champion
November 13, 2025

@Dor Blayzer Setting labels during ticket creation isn’t fully supported yet. Rovo can reliably populate title, description, and assignee, but custom fields like Labels often get written into the description instead of the actual field. The only workaround is adding explicit field-update instructions or using Jira Automation after creation. Atlassian hasn’t rolled out full label support for agents yet.

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