Failed to connect to the Rovo Dev API, please try again later.

[HunterWang]

PS C:\Users\Administrator> acli rovodev auth status
✓ Authenticated
Email: 274558149@qq.com
Token: ATAT************************

acli rovodev run

Failed to connect to the Rovo Dev API, please try again later.

logs:

2025-11-13 10:57:32.356 | INFO | - Starting Rovo Dev CLI
2025-11-13 10:57:32.356 | INFO | - Working directory: C:\Users\Administrator
2025-11-13 10:57:32.356 | INFO | - Config file: C:\Users\Administrator\.rovodev\config.yml
2025-11-13 10:57:33.518 | WARNING | - Request error: Client error '403 Forbidden' for url 'https://api.atlassian.com/rovodev/v2/credits/check'
For more information check: https://developer.mozilla.org/en-US/docs/Web/HTTP/Status/403. Retrying...
2025-11-13 10:57:34.511 | WARNING | - Request error: Client error '403 Forbidden' for url 'https://api.atlassian.com/rovodev/v2/credits/check'
For more information check: https://developer.mozilla.org/en-US/docs/Web/HTTP/Status/403. Retrying...
2025-11-13 10:57:35.507 | WARNING | - Request error: Client error '403 Forbidden' for url 'https://api.atlassian.com/rovodev/v2/credits/check'
For more information check: https://developer.mozilla.org/en-US/docs/Web/HTTP/Status/403. Retrying...
2025-11-13 10:57:35.507 | ERROR | - Failed to connect to the Rovo Dev API after multiple attempts.
2025-11-13 10:57:35.507 | ERROR | - Failed to initialize analytics: Failed to connect to the Rovo Dev API, please try again later.
2025-11-13 10:57:36.604 | WARNING | - Request error: Client error '403 Forbidden' for url 'https://api.atlassian.com/rovodev/v2/credits/check'
For more information check: https://developer.mozilla.org/en-US/docs/Web/HTTP/Status/403. Retrying...
2025-11-13 10:57:37.664 | WARNING | - Request error: Client error '403 Forbidden' for url 'https://api.atlassian.com/rovodev/v2/credits/check'
For more information check: https://developer.mozilla.org/en-US/docs/Web/HTTP/Status/403. Retrying...
2025-11-13 10:57:38.709 | WARNING | - Request error: Client error '403 Forbidden' for url 'https://api.atlassian.com/rovodev/v2/credits/check'
For more information check: https://developer.mozilla.org/en-US/docs/Web/HTTP/Status/403. Retrying...
2025-11-13 10:57:38.709 | ERROR | - Failed to connect to the Rovo Dev API after multiple attempts.
2025-11-13 10:57:38.709 | ERROR | -
Failed to connect to the Rovo Dev API, please try again later.

2025-11-13 10:57:38.712 | INFO | - To resume your session, restart Rovo Dev CLI with the --restore flag.

[Dr Valeri Colon _Connect Centric_]

@HunterWang A 403 on the credits check means the org you’re hitting isn’t entitled for Rovo Dev, even if auth succeeds. The fix Mack shared only works when your site actually has the SKU. Adding atlassianBillingSite won’t bypass entitlement and will throw the “unknown field” warning you saw. Verify the exact site URL in your config and make sure that org has Rovo Dev enabled at the org level. Then re-auth and try again.

[Nikola Perisic]

Hello @HunterWang 

Refer to this page: https://community.developer.atlassian.com/t/rovo-dev-stopped-working/96924 and look for the Mack's comment.

[HunterWang]

Firstly, may I ask the path of the configuration file /Is it rovodev/config. yml? Secondly, simply add 'atlassianBillingSite:' to this file
Is siteURL: https://$SITE. atlassian. net "? Finally, after I finished adding it, it prompted me with "Warning: Unknown configuration fields foundation: ['atlassianBillingSite ']" and ended the conversation with "Failed to generate an LLM response.