Extracting information from a document

[Monika Rangra]

Hello, I have been trying to create a Jira agent which can read from my document. I have a checkbox field in my document where a user selects which team they need help from. 

I want my agent to read this data and only return the teams which are selected by the user. 

However my agent returns all the teams and seems like it is not able to distinguish the selected vs unselected checkbox.

Could you please guide me how do I make this work?

[Tomislav Tobijas]

Hi @Monika Rangra ,

I'm here assuming you're here referring to Rovo agents? Are you using a checkbox field in Jira or tasks in Confluence?

It could be that this 'falls' into an area where Rovo cannot read/return values from certain Jira fields > see ROVO-253: Rovo Chat unable to return value certain Jira fields 
This only mention parent field, but it might be that the same limitation applies in this case. 👀

I'll move this to the Rovo forum group so someone can potentially confirm this suspicion.

Cheers,
Tobi

[Monika Rangra]

Hey Tobi,

Thanks so much for responding.

Yes, i am referring to the custom agent I have created on Jira (similar to Rovo agent).

I am sharing a document with the agent and it includes the checkbox. I want my agent to only return the values when checkbox selected.

[Tomislav Tobijas]

Hey @Monika Rangra ,

So I did a couple of quick tests and I've managed to get my Rovo agent to check the checkboxes field within the specific work item:

I initially assumed we're talking about this type of field but now I see I might have missed the point and the actual requirement.

So, a couple of questions:

Yes, i am referring to the custom agent I have created on Jira (similar to Rovo agent).

To clarify this - we're still talking about custom Rovo agent, correct?

When it comes to this:

I am sharing a document with the agent and it includes the checkbox.

Which type of document are you using here? Also, I'm assuming you're using Rovo Chat to ask Rovo all these questions about the uploaded doc?

Cheers,
Tobi

[Monika Rangra]

Hi Tobi,

Thank you for looking into this.

Yes, i was referring to the custom Rovo agent and regarding the document - i was using google doc. My google doc included checkbox which my agent wasn't able to read.

What I learnt was that the agent flattens the text and can not distinguish between a checked and an unchecked checkbox. So, for now I have modified checkbox in the document to pain text (yes/no) question. 

Now my agent is able to read the document correctly as per my instructions.

[Tomislav Tobijas]

Oh, okay. Thanks for sharing additional context info and the workaround you've used 🙌

Glad you've managed to sort this out :)