Does JIRA store ROVO as a User in the History?

[Charlene Freeman]

Does JIRA store ROVO as a User in the History? When an action is performed by ROVO, does JIRA stored the person who performed that action as ROVO in the audit file? For example, if you as ROVO to make a bulk update on multiple work items, does it show ROVO as the person who made that change in the Work Item history? OR does JIRA store the user who asked ROVO to make the change in the work item history? How will there be accountability? 

[Rebekka Heilmann (viadee) · Accepted solution]

Hi @Charlene Freeman 

Currently, Rovo always requires a Human-in-the-loop. Any action needs to be confirmed or explicitly triggered by a real person.

For Actions from Chat that means, the current user will listed in the Work item history.

For actions running in Automations, they merely take the Agent Response as an input so the Automation rule actor will be used. Only exception I know of is comments: You can use the Agent profile to comment an item. As comments don't show up in the history, there is no further mention of that agent.

In our Rovo usage guideline we ask users to mark Rovo generated content (Especially if it is created within an Automation) per Robot Emoji or [Rovo] or use the Agent's profile where applicable. In addition, any outputs that can be checked, need to be checked manually. Accountability is defined in the different roles (Rovo User, Agent owner, Agent user, Platform owner etc.).

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As for the Jira Audit Log, there is no mention of Rovo as long as Rovo doesn't have Admin Actions (that is in Beta).

In the global Audit Log, you can see Invocations and Agent creations etc. but no specific actions.

[Charlene Freeman]

Thank you @Rebekka Heilmann _viadee_