Configure Rovo to answer code and product related questions (Bitbucet)

[Evgeniy Sabilin]

I want to use Rovo to be able to answer questions to our non technical teams in the company (Product, project managers, CS, etc...), to achieve this, I need Rovo to be able to read code from Bitbucket, Jira and Confluence, the main issues is with Bitbucket, I gave some people read access to Bitbucket, but rovo is still struggling to read from Bitbucket... even for me, with Admin access..

Any Ideas how to achieve this? 

Thanks! 

[Kai Krause · Accepted solution]

Hi and Welcome 

to read the bitbucket workspace , your bitbucket has to be linked to your organisation. 

Linking Your Bitbucket Cloud Workspace to an Atlassian Organization | Bitbucket Cloud | Atlassian Support 

1. Verify Organization Settings:

   • Ensure all users who need Rovo access are part of the same Atlassian organization
   • Check that the organization has proper Rovo licensing

2. Wait for Indexing:

   • After linking, Rovo's Teamwork Graph needs time to index your Bitbucket data
   • This can take several hours depending on repository size

3. Check Rovo Permissions:

   • In your Atlassian organization settings, verify Rovo has permission to access Bitbucket
   • Ensure users have appropriate product access within the organization

So it should work. 

BR
Kai 

[Dr Valeri Colon _Connect Centric_]

@Evgeniy Sabilin welcome to the community. Yes, but don’t solve it by giving people Bitbucket access alone. For Rovo to answer code questions well, Bitbucket content must be available to Rovo on the same Atlassian site, and permissions are respected. In practice, make sure Bitbucket is connected to that Jira/Rovo site, the right repos are accessible, and allow time for indexing. If it still struggles, it’s usually a connection/indexing scope issue, not user access alone.

[Evgeniy Sabilin]

Thank guys, My Bitbucket is linked to my Atlassian workspace, but still, looks like rovo has no access to read from the repos... any ideas? 

Thanks!