Can you track usage of Rovo agents?

[Zoe Lawson]

Hi there. I created a Rovo agent for my product organization. Is there a way to track usage of the agent? I see in Studio it says 1 user, but that isn't entirely clear. Are there any other ways to understand if the agent is being used and to what scale?

[Jason U · Accepted solution]

Hi Zoe,

At the moment, Rovo agents usage tracking is quite limited — the “1 user” indicator you see in Rovo Studio simply means one workspace or entity has interacted with the agent, but it doesn’t reflect full activity metrics yet.

Currently, you can check usage in a few indirect ways:

1. Rovo Studio → Agent Activity
   • This shows the most recent interactions (if enabled for your instance).
2. Audit log (Atlassian Admin)
   • If your site has Atlassian Intelligence enabled, check under Organization Admin → Security → Audit log — you can sometimes see Rovo access entries.
3. Admin Insights (when rolled out)
   • Atlassian is gradually rolling out extended usage analytics for Rovo across organizations, including message counts and engagement metrics.

As of now, there’s no dedicated usage dashboard beyond what’s shown in Studio. The product team has confirmed that richer reporting is planned as part of the upcoming Rovo GA (General Availability) release.

[Dr Valeri Colon _Connect Centric_]

@Zoe Lawson You can see basic usage in Rovo Studio under Analytics for the agent, but it’s limited to high-level counts (users, queries, engagement). There isn’t a detailed dashboard yet for who used it or how often. If you need deeper insight, the current workaround is checking recent chats or adding a custom logging Skill. More advanced reporting is on Atlassian’s roadmap.