A Beginner friendly ROVO guide with Practical Use Cases

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Modern teams use Jira and Confluence to manage work and share knowledge, but as content grows, finding the right information and acting on it quickly becomes difficult. Rovo, Atlassian’s AI powered assistant for Cloud products, is designed to solve this problem by helping teams search, understand, and act on their data more efficiently.

Rovo is built directly into Jira and Confluence Cloud and combines AI search, chat, and specialized agents. It allows users to ask natural language questions, summarize information, and automate common tasks without leaving their workflow.

How Beginners Can Use Rovo in Jira

Jira is widely used for tracking work, bugs, and projects. Rovo makes Jira easier to use, especially for new team members.

1. Sprint and Project Summaries

Instead of opening multiple issues, users can ask Rovo questions like:
“What is the current status of Sprint 5?”
Rovo reviews relevant Jira issues and provides a clear summary of completed, ongoing, and blocked work. This is especially useful for standups and status reporting.

2. Backlog Organization

For teams with large or messy backlogs, Rovo agents can help organize issues by priority, type, or ownership. For example, a beginner can ask Rovo to group bugs by severity or suggest which issues should be addressed next.

3. Release Notes Creation

Rovo can automatically draft release notes by reviewing completed Jira issues. This saves time and ensures important changes are not missed during releases.

Using Rovo in Jira Service Management

Jira Service Management teams handle high volumes of customer and internal requests. Rovo significantly improves efficiency and response quality.

Smarter Ticket Triage

Rovo can analyze incoming requests and help agents quickly understand the issue, urgency, and related knowledge. Beginners can ask:
“Summarize this customer request and suggest next steps.”

Faster Resolution with Knowledge Reuse

Rovo searches across Jira issues and Confluence knowledge bases to surface relevant solutions, reducing resolution time and helping agents respond more consistently.

AI Assisted Responses

Rovo can draft professional, context-aware replies for customer requests, which agents can review and send. This is especially useful for repetitive questions and standard incidents.

How Beginners Can Use Rovo in Confluence

Confluence is where teams document decisions, processes, and plans. Rovo helps users interact with this knowledge more effectively.

1. Finding Information Quickly

Instead of browsing multiple spaces, users can ask:
“Where is our deployment process documented?”
Rovo searches across Confluence and returns the most relevant pages instantly.

2. Summarizing Long Pages

New team members can use Rovo to summarize long documentation pages into short, readable highlights, making onboarding much faster.

3. Turning Documentation into Jira Work

Rovo allows users to convert task lists or tables in Confluence into multiple Jira issues with just a few clicks, helping teams move from planning to execution smoothly.

Conclusion

For beginners using Jira and Confluence Cloud, Rovo acts like an intelligent teammate. It reduces time spent searching, simplifies complex information, and automates repetitive tasks. By using Rovo’s search, chat, and AI agents, teams can focus more on meaningful work and collaboration, making it an excellent starting point for anyone new to Atlassian Cloud.