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Use added as "Deactivated" from the beginning

Satomi Miyagawa
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May 21, 2025

I am trying to add user from outside of my organization to our JIRA. Every time I try to add, it automatically add the member as "Deactivated" and cannot add the member.

Why is the member being added as "Deactivated" from the beginning?

I was able to add just 1 member from the same company, but the rest are all being added as "Deactivated".

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