Hello,
I am using Microsoft authenticator as a 2FA provider and purchased a new cell phone. Unfortunately I am neither able to trasnfer the 2FA seed from the Microsoft authenticator app, nor able to add a new app (or disable and re-enable 2FA) with Atlassian Access.
My company has 2FA enforced so I cannot disable and re-enable the 2FA.
Could anyone help me with this problem?
Thank you.
Radek
Found a solution:
User itself is unable to change its 2FA seed, but the Organization admin is able to reset the 2FA authentication and force user to set up a new one upon a new login.
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